To Void or Refund an Order:

  1. Click Order History 
  2. Search for Order
  3. Click Order (on the Left)
  4. View Order and Scroll to the bottom (on the right)
  5. Click Void, if the order is at an unpaid status or Click Refund, if the order is at a Paid status.
  6. Enter Manager Passcode
  7. Choose a Preselected Reason from the Drop Down Menu or Choose Other and Add a Comment 
  8. Click to Print Receipt, if required.