To Void or Refund an Order:
- Click Order History
- Search for Order
- Click Order (on the Left)
- View Order and Scroll to the bottom (on the right)
- Click Void, if the order is at an unpaid status or Click Refund, if the order is at a Paid status.
- Enter Manager Passcode
- Choose a Preselected Reason from the Drop Down Menu or Choose Other and Add a Comment
- Click to Print Receipt, if required.