To Void an Order

  1. Select Register
  2. Select Recall
  3. Enter Employee Passcode
  4. Select Order to be Voided
  5. Select Void
  6. Enter Manager Passcode
  7. Select Pre-entered Reason or Select Other and Enter a Reason
  8. Select Void Order

You can also void orders from the Order History section, if it is at an unpaid status.

Important Note:  Orders that are paid can not be voided, they must be refunded. (See Refund Order)