Support Desk

POS and Peripheral Installation 6

• POS Installation
• Connect Pax Device to POS
• Install Receipt Printer(s)
• Set Default Printer Server
• Set Online Ordering Printer

See all 6 articles

Employee Setup 8

• Employee Roles
• Manager Passcode Setup
• Add Employee
• Edit Employee
• Delete Employee

See all 8 articles

Register 17

• Service Types
• Add New Order
• Open Drawer
• Search Menu Items
• Menu Selection

See all 17 articles

Recall Order 2

• Recall Order
• Order Filters

Order History 5

• Search Order History
• Change Order Status
• Filter Order(s) by Status
• Order History (Older)
• Void or Refund From Order History

Cash In / Out 2

• Cash In
• Cash Out

Driver Tracking 2

• Track Delivery Driver
• Track Driver Specific Order

Refunds and Tips 2

• Refund or Void Order
• Tip Adjustment

Clock In / Out 1

• Clock In / Out

Back Office (Menu) 5

• Add/Edit Category
• Add/Edit Item
• Enable/Disable Out of Stock Item
• Data Sync
• Add Item Image (POS Order Screen)

Back Office (Reports) 14

• Daily Settlement Report
• Summary Report
• Driver Report
• Employee Summary Report
• Order Log Report

See all 14 articles

Back Office (Employees) 1

• Employees

Back Office (Marketing) 1

• Marketing

Back Office (Station Settings) 7

• Printer Settings
• PAX Terminal Settings
• Change Station Name
• Employee Passcode On/Off
• Set Default Offline Server

See all 7 articles